VIP hospitality

The hospitality layer makes the transfer more controlled from the first moment

We add an extra support layer for greeting, field guidance, and sensitive handoff scenarios.

Who this fits

VIP guests
Senior family members
Important first arrivals

Included

VIP greeting
Field guidance
Controlled handoff

Process

Request type is clarified
Field notes are added
Arrival handling level is set

Is it useful for families?

Yes. It is especially helpful when families want a calmer arrival moment.

Can it be used for corporate guests?

Yes. It fits scenarios where field communication must be more deliberate.

Reservation

Turn the first arrival moment into a more controlled hospitality handoff

Share guest notes and field expectations through one modal; the team sets the arrival handling level accordingly.

VIP greeting
Family and protocol
Field guidance
The hospitality layer makes the transfer more controlled from the first moment